All the products sold on the site : lesarmoiresdhortensia.com benefit from the clause "satisfied or refunded" during 15 days from the date of shipment in accordance with the consumer code ,article L121-20
Prior to his return ,you must indicate your intent through the contact form on the site
Attention any product that is returned without prior contact will be refused
You have a time period of withdrawal of 15 days from the takeover of the goods for return at your expense the product to the address below:
Les Armoires d'Hortensia by Jupons et Comapgnie
126, rue Nationale
The withdrawal option can be exercised if the delivered products have obviously been worn. The products must imperatively be returned properly protected ,in their embellage of origin,in a perfect state of resale(not damaged,damaged or soiled) with all accessories, if any.
May not be regained any parcels for which no element allows to identify the sender (name,surname,address,order number)
the return can be done by any means with a tracking number allowing the traceability of your parcel
the return of the product in these conditions will give rise to an exchange (only for a size change and france)
a credit or a refund equal to the purchase price of the product or products purchased.
The refund does not include the appropriate optional insurance of 4 euros
The return costs are the responsibility of the customer except in case of an error sends us.
The refund from the customer's bank will be carried out within an average period of 15 days (period usually found out reimbursement checks) of receipt and verification of the return.
In all cases an email will notify the refund of the product.
No sending of against refunding will be accepted.